What is your Exchange Policy?
At Khoobsurat Eva, we offer complimentary exchange policy and are pleased to exchange our product that is unused, unworn, unwashed, unaltered and with original tags and invoice, within 10-DAYS from the date of delivery, for a different size or style.
Please be sure to read the product descriptions or reach out to our team before placing the order. Actual color of product may vary compared to what you see on your electronic screen due to individual screen color/ resolution settings.
If you need an exchange,
(a) Please email our Customer Service team at firstname.lastname@example.org and do not forget to mention your order number and reason for exchange
(b) Please ship items to be exchanged to – Khoobsurat Eva, Opposite to S.V Public School, Near Bees Dukan, Adarsh Nagar, Jaipur, Rajasthan
(PS – International orders are not eligible for exchange)
What is your Refund Policy?
We offer a 100% money-back guarantee for products that are received in damaged condition.