Order Related FAQs

1.How will I know if the order is successfully placed?

Once your order is placed you will receive a confirmation email and text message.

2.How do I track my order?

You can track the status of your package, 24 hours after your order has been dispatched from our warehouse.

For orders within India, once your order has been dispatched you will receive an email with the tracking number and the name of the courier company that is processing your order.

3.What should I do, if my order has an item missing?

Please write to us at khoobsurateva@gmail.com or call us on 9602466288

9829206606, for any assistance related to your order. Our customer support team will be happy to help you.

Our working hours are from 11am to 7pm (Monday - Friday)

4.What should I do ,if I am not available to collect my order?

Please write to us at khoobsurateva@gmail.com or call us on 9602466288/9829206606, for any assistance related to your order. Our customer support team will be happy to help you. Our working hours are from 11am to 7pm (Monday - Friday)